Shipping Policy

Thank you for choosing VitroCulture.com for your plant needs. We strive to provide a seamless shopping experience, including reliable shipping and delivery. Please read our shipping policy carefully to ensure that you understand our processes and procedures.

Shipping Options and Rates:

We offer standard shipping options for domestic orders. The shipping rates vary based on the weight of the order, destination, and shipping method chosen. The shipping rates and estimated delivery times will be calculated at checkout.

Order Processing and Fulfillment:

We process and fulfill orders within 1-3 business days of receiving them. Once your order has been processed, we will send you a confirmation email with your tracking information.

Shipping Times:

The shipping times vary based on the shipping method chosen and the destination. Domestic orders typically take 3-7 business days to arrive. Please note that delivery times may be delayed due to unexpected circumstances, such as extreme weather, holidays, and peak time.

Shipping Carriers:

We work with reputable shipping carriers to ensure that your orders are delivered safely and on time. Our primary shipping carriers are USPS and UPS.

Shipping Restrictions:

Some plants may be restricted or prohibited for shipping to certain locations due to local laws or regulations. We reserve the right to cancel or modify any orders that violate these restrictions.

Shipping Address:

Please ensure that the shipping address provided is correct and complete. We are not responsible for any lost or delayed shipments due to incorrect or incomplete addresses. If you need to update your shipping address, please contact us immediately.

Shipping Costs:

Shipping costs are non-refundable. 

We appreciate your business and hope that you are completely satisfied with your purchase. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.